Privacy Policy

S N Solutions ("we", "us", "our") is a sole proprietorship based in Kharar, Punjab, India, providing software development, IT consulting, and related digital services. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage us for services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and message content submitted through our contact form
• Project requirements, business details, and communications shared during an engagement
• Billing and invoicing details necessary to process payments

We do not collect sensitive personal data (such as payment card numbers or bank account details) directly — any payments are processed securely by third-party payment providers (such as Airwallex or PayPal), who handle that information under their own privacy and security policies.

2. How We Use Your Information

• To respond to inquiries submitted through our contact form
• To scope, deliver, invoice, and support engagements you request
• To communicate project updates and administrative notices
• To comply with legal, tax, and accounting obligations

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We share information only where necessary, specifically with:

• Payment processors (e.g. Airwallex, PayPal) to process invoices and payments
• Service providers who support our business operations (e.g. hosting, email) under confidentiality obligations
• Authorities, where required by applicable law

4. Cookies & Website Data

Our website is a static site and does not use tracking or advertising cookies by default. If analytics tools are enabled in the future, this policy will be updated to disclose them before use.

5. Data Retention

We retain personal and project information for as long as needed to deliver services, meet legal/tax obligations, and resolve any disputes, after which it is securely deleted or anonymized.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected].

7. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or loss. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

9. Contact Us

For any questions about this Privacy Policy, contact us at [email protected] or write to S N Solutions, Kharar, Punjab, India.